Frequently Asked Questions
i want to order a custom item
We do that! Drop us an email or message us and let us know what you have in mind. We will get back with you as quickly as possible and help you through the process.
do you do large quantity orders?
Yes! We are happy to work with you over the details and send you a quote for quantity orders. Discounts may apply.
How long will my order take?
Orders generally take 3-4 weeks for production, but I say 4-6 weeks to be safe. With large orders or busy times of the year, this time frame can be increased to 6-8 weeks or more.
You can cancel your order as long as I haven't started customizing it for you. To cancel your order please email me email@example.com and give a short description and order number. Refund will be for the full amount.
Once your order is completed, you will receive an order shipment email with tracking info. We ship USPS Priority Mail 2-3 day and First Class Mail.